FAQ’s

Yes we are. It's an important part of our dedication to giving our customers the best possible service.

Yes, we offer 0% financing as well as low payment options.

We do offer free consultations as well as free second opinions. Call us for additional details.

Absolutely!

Our company is licensed, bonded, insured, and has a Mississippi Master Mechanical license. We are also accredited with the Better Business Bureau. Our service professionals are certified with the EPA and NATE (North American Technician Excellence).

We stand behind all our cooling, heating, insulation, and duct cleaning services with our Golden Guarantees. This includes a lifetime replacement guarantee, a "no lemon" replacement guarantee, and a one year "test drive" guarantee-if you're unhappy with your installation and we can't fix it, we'll remove the system and refund 100% of your original investment at any time during the first year.

We recommend your cooling and heating system have professional maintenance done annually. The cooling system should be checked in spring, and the heating system in winter. Our long-term maintenance plans will see you always are caught up on maintenance needs.

This depends on the strength of the filters. If you use simple panel filters, we recommend you check on it monthly to see if it's congested. For pleated polyester filters, it usually takes about three months before they need a replacement. Our service professionals will change the filter during their visit, and they can provide you specifics based on the filter and how much your system works.

Any appliance that runs from natural gas has the potential to create health hazards due to leaking combustion gases or sudden combustion hazards. However, modern gas furnaces are manufactured with extensive safety precautions and rarely create hazardous conditions. Regular maintenance further lowers the potential danger. (Make sure to have carbon monoxide detectors in your house if you use natural gas in any capacity.)

Because every home is different and people have a range of individual comfort levels, there's no single "best" system to match all homes. Otherwise, that would be the only system we install! There is a best system for your specific needs, and it's our job to find it.

No, we're glad to take care of work on all makes and models of HVAC equipment, regardless of who originally installed them. If your previous contractor left you unsatisfied, we're glad to take up the task and see that you're happy.